Privacy Policy

Crestmore Group

Effective Date: October 29, 2026

1. Introduction

Crestmore Group (“Crestmore,” “we,” “us,” or “our”) respects your

privacy. This Privacy Policy explains how we collect, use, disclose,

and protect information when you visit https://crestmoregroup.com,

submit an inquiry, request a consultation, or communicate with us.

2. Information We Collect

Depending on how you interact with us, we may collect:

Contact information: Name, business email address, telephone number,

company name, and other contact details you provide.

Business inquiry information: Your area of interest, business needs,

consultation requests, and information included in your messages.

Communications: Information exchanged through our contact forms,

email, phone, or text messaging.

Technical information: IP address, browser and device details, pages

visited, referring URLs, and website usage data.

Cookies and analytics information: Information collected through

cookies or similar technologies, where used.

Please avoid submitting confidential or sensitive information through

general website forms unless specifically requested through an

appropriate channel.

3. How We Use Information

We may use your information to:

Respond to inquiries and consultation requests.

Provide information about our consulting and business development services.

Schedule meetings and manage business communications.

Deliver requested services and support.

Send service-related notifications and follow-ups.

Send promotional communications where permitted and where the required

consent has been obtained.

Improve our website and services.

Maintain security, prevent misuse, and comply with legal obligations.

4. Cookies and Analytics

We may use cookies, analytics tools, or similar technologies to

understand website usage and improve functionality. You may be able to

manage cookies through your browser settings. Disabling certain

cookies may affect website functionality.

5. How We Share Information

We may share personal information in the following circumstances:

A. Service Providers

We may share relevant information with service providers that help us

operate our website, manage customer relationships, host data, provide

analytics, or deliver communications. These providers may process

information only as needed to perform services on our behalf and

subject to applicable restrictions.

B. Business and Legal Requirements

We may disclose information when required by law, legal process, or a

lawful government request, or when necessary to protect our rights,

users, property, or security.

C. Business Transactions

Information may be disclosed as part of a merger, acquisition,

restructuring, or transfer of business assets, subject to applicable

law and the protections described in this Policy.

D. With Your Direction or Consent

We may share information when you direct us to do so or provide

appropriate authorization, subject to applicable law and the

SMS-specific restrictions below.

6. SMS/Text Messaging Privacy

A. Mobile Information We Collect

If you provide your mobile phone number and opt in to receive text

messages from Crestmore Group, we may collect your phone number,

consent records, messaging preferences, and related communication

history.

B. How We Use Mobile Information

We use mobile information and SMS consent records to send messages you

have agreed to receive, respond to inquiries, coordinate

consultations, provide customer support, and maintain records of

consent and opt-out requests.

Depending on the program and your consent, messages may include

consultation scheduling, appointment reminders, requested-service

follow-ups, and customer support communications. Promotional messages

will only be sent where the appropriate consent has been obtained.

C. Mobile Information and Consent Protection

No mobile information will be shared with third parties/affiliates for

marketing/promotional purposes. Information sharing to subcontractors

in support services, such as customer service is permitted. All other

use case categories exclude text messaging originator opt-in data and

consent; this information will not be shared with any third parties.

Service providers may process mobile information only as necessary to

provide and support the messaging service on our behalf. They are not

authorized to use SMS opt-in data or consent for their own marketing

or promotional purposes.

D. Message Frequency and Rates

Message frequency varies depending on your interactions with Crestmore

Group and the messaging program you have joined.

Message and data rates may apply, depending on your mobile carrier and plan.

E. Opt-Out and Help

You may opt out of text messages at any time by replying STOP to a

message from Crestmore Group. After your request is processed, you

will no longer receive messages from that messaging program unless you

opt in again.

For assistance, reply HELP or contact Crestmore Group at (661)

460-3800 or through the contact form on https://crestmoregroup.com.

Opting out of text messages does not necessarily stop other

communications you have separately requested or authorized.

F. Consent Records

We may retain consent records, messaging preferences, and opt-out

records as reasonably necessary to administer the messaging program,

demonstrate compliance, and resolve disputes.

7. Data Security

We use reasonable safeguards designed to protect personal information

against unauthorized access, loss, misuse, or disclosure. However, no

electronic storage or transmission method can be guaranteed to be

completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to

fulfill the purposes described in this Policy, provide requested

services, maintain business records, comply with legal obligations,

and resolve disputes.

9. Your Privacy Choices

Depending on applicable law, you may have rights to request access to,

correction of, or deletion of certain personal information. You may

also opt out of SMS communications as described above.

To submit a privacy request, contact Crestmore Group using the phone

number or website contact form listed below. We may need to verify

your identity before processing a request.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We

are not responsible for their privacy practices. Please review their

privacy policies before providing personal information to them.

11. Children's Privacy

Our services are intended for businesses and adults. We do not

knowingly collect personal information from children through services

intended for adults.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be

posted on this page with a revised effective date.

13. Contact Information

Crestmore Group

28015 Smyth Dr, Suite 200

Valencia, California 91355

Phone: (661) 460-3800

Website: https://crestmoregroup.com

email: [email protected]